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The Quintessential Guide to Using Consultants - ZGUC
You'll get answers to such questions as: What does a consultant do? Should you use former colleagues with inside knowledge of your business - or outside experts? How can you avoid failed projects and fingerpointing, finding fault and assigning blame? What is - and isn't - a consultant responsible for?
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The Question Book - QB5
The Question Book, 5th Edition, contains more than 2,500 survey questions organized into 50 topical categories. In addition, 22 topical short questionnaires address a wide variety of topics and can be used �as is� or modified to meet your specific needs.
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The Complete Guide to Systems Thinking and Learning - STL
The Complete Guide to Systems Thinking and Learning uses the Systems Thinking Approach™ to guide transformation change in our personal lives and organizations. Systems Thinking was first popularized in 1990 by Peter Senge with his best-selling book, The Fifth Discipline. Unlike Analytical Thinking where the parts are primary and the whole is secondary, in Systems Thinking, the whole is primary and the parts are secondary.
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Competency-Based Performance Improvement - CBPI
This important new book presents a systematic approach to analyzing and improving performance in organizations. The most promising approaches to systematic strategic needs analysis, competency model development, curriculum design, learning intervention design and development, and program evaluation are explained. The author shows, step-by-step, how best to implement competency-based performance improvement programs.
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Meeting Spectrum: An Advanced Guide for Meeting Professionals, 2nd Edition - MS2
Whether you are a meeting professional or new to event planning-a corporate or association executive or independent consultant-the book synthesize what you need to know to achieve professionalism in the management of conferences, exhibitions, and conventions.
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HR Consultant-In-A-Box - HRCIB
A complete employee handbook with 68 policies and procedures covering everything from dress code to personal leave. Includes step-by-step procedures for worry-free recruiting, selecting, hiring, reviewing, disciplining, and terminating. Fast and easy forms; just make copies and hand out. Sample forms are included for: Position descriptions, Job opening advertisements, Job offer letters, Reference check guides, Exit interviews and more.
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The Manager's Pocket Guide to Using Consultants - MPGUC
What if the next consultant you hired came with an instruction manual filled with strategies to maximize your end of the relationship? That's exactly what this pocket guide is-a practical how-to guide to taking full advantage of what the right consultant can provide.
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Client Relationship Management - CRMCA
This book reveals how to truly excel at meeting client needs - and lock in future business, client testimonials, increased referrals and client loyalty. Insightful and full of common sense, Client Relationship Management sheds new light on managing the six elements of successful client relationship management: The client relationship, relationship/project initiation, planning, implementation, closeout, and application/service plan.
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The Competency Toolkit - CTK
This user-friendly package contains the most innovative methods, procedures, suggestions, and materials available to help you identify competencies and create models, individual competency assessments, and individual development planning.
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Seal the Deal: The essential mindset for growing your professional service business - SDEAL
This innovative, ten-step system teaches coaches, consultants, and solopreneurs how to integrate the "critical trinity" of networking, marketing and sales with a coaching approach to get more ideal clients.
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